Store Director

J.Crew • Miami, FL

1d • $67,000 - $84,000

About The Position

As Store Director, you are accountable for every aspect of retail store performance. You drive a profitable business while building genuine customer connections that encourage loyalty and maintaining efficient operations. You hire new talent and train and develop the existing team so associates can contribute to their highest potential. You foster an inclusive work environment where everyone shares a vision for driving the business and feels a sense of belonging.

The role leads the team and the business, creates exceptional customer experiences, manages store operations and technology, and develops a diverse team. The Store Director works with the District Manager and management team to create a collaborative environment and provides feedback to business partners about product assortment and visual merchandising.

The position requires 5 or more years of full-time retail management experience. Current Store Director experience is a plus. Scheduling flexibility is required, including nights, weekends, and holidays. Physical duties include bending, reaching, stretching, lifting, carrying, and moving at least 40 pounds (18 kilos). The stated salary range is $67,000 to $84,000.

Requirements

• At least 5 years of full-time retail management experience.
• Passion for the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy when completing tasks.
• Demonstrate innovation, champion new ideas, navigate uncertainty, and apply strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Nice To Haves

• Current Store Director experience.

Responsibilities

• Lead the team and drive the business while maximizing profitability and maintaining a meaningful connection to the brand.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns; lead the team in delivering excellent service.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop talent to build a diverse team that reflects the communities served.
• Partner with the District Manager and management team to foster a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Provide feedback to the District Manager and relevant business partners to influence product assortment and in-store visual merchandising.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Competitive paid time off plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Discounts on entertainment, travel, fitness, and mobile technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed