Store Director

Albertsons • Mount Vernon, WA

3d

About The Position

The Store Director is responsible for the overall operation of a retail grocery store, including store performance, cash and inventory control, security, customer service, and staff management. The role monitors and supports execution of the division merchandising plan and works to improve store performance, product presentation, in-stock conditions, and customer satisfaction. The Store Director also ensures compliance with company policies, legal requirements, and applicable collective bargaining agreement provisions. Most work takes place in a temperature-controlled environment, with a fast-paced and stressful workday and a mix of desk work and movement throughout the store.

Requirements

• High school diploma or equivalent.
• Strong customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong leadership skills.
• Must have passed the Store Director Selection (SDS) process.

Nice To Haves

• Three years of management experience responsible for managing a department or team within a multi-department retail operation.
• College degree.

Responsibilities

• Manage overall retail grocery store operations, including performance, cash, inventory, security, customer service, and staff.
• Track and analyze performance, forecast daily and weekly sales goals, and take action to meet or exceed established goals.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor in accordance with sales, productivity guidelines, and wage budgets; develop action plans for cost-control issues.
• Develop and direct strategies to improve product placement and appearance, monitor displays and promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet work objectives.
• Ensure compliance with legal requirements and company policies and procedures, including those concerning check cashing, security, safety, sanitation, and wage and hour rules.
• Promote customer satisfaction and ensure employees provide superior customer service through best practices and communication.
• Select, train, develop, and manage the performance of store employees, with assistance from other management personnel.
• Set performance expectations, provide constructive feedback and encouragement, and identify developmental assignments for employees.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, handling complex or difficult situations effectively.
• Motivate others toward common objectives and serve as a positive role model for employees.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Sick pay accrued based on hours worked.
• PTO/Vacation Pay accrued based on hours worked.
• Paid holidays.
• Bereavement pay.
• Retirement benefits, including pension and/or 401(k) eligibility.
• Quarterly bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED