Store Director

SpartanNash•Coldwater, OH

12d•Onsite

About The Position

The Store Director leads the day-to-day activities of an individual retail store, ensuring departments are fully staffed, trained, and operating to company standards. The role cultivates a positive, high-performing, customer-focused store culture through effective leadership; oversees the store’s financial performance and physical location; and communicates and executes corporate plans. The Store Director works with associates and corporate business partners to support effective store operations, merchandising, customer service, and community engagement.

Requirements

Five years of experience in a retail grocery environment with increasing levels of responsibility.
Two years of experience in an assistant store manager or similar-level role.
Excellent written and verbal communication skills.
Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and capability to work in a hands-on environment.
Strong strategic planning and business acumen skills.
Strong knowledge of retail store operations and knowledge of retail management systems.
Proficiency in Word, Excel, and PowerPoint.
Ability to lift and/or move 20 pounds, as required.
Frequently sit, stand, and walk.

Nice To Haves

Bachelor’s degree in Business Administration or a related field; an equivalent combination of education and/or experience may also qualify.
Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

Lead store associates and foster a positive, high-performing, customer-focused culture.
Manage departments, including staffing, training, performance management, career development, and setting and monitoring department goals.
Develop and monitor department budgets as required, and prepare quarterly and yearly budgets with assistance.
Manage the store’s overall profit and loss performance, including budgeted sales, gross profit, and controllable expenses; follow up to ensure targets are achieved.
Coordinate store activities and ensure operations comply with requirements measured by safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits.
Oversee implementation of corporate merchandising and inventory programs, partnering with corporate business partners as needed to communicate and maintain operating and merchandising standards.
Implement and maintain work schedules, labor control, and store payroll expense control programs.
Implement OWN IT! service programs and model high service standards to achieve a customer-oriented store.
Engage with the local neighborhood or community to positively position the company’s presence.
Maintain knowledge of industry and local trends and best practices, and recommend improvements to programs and processes.
Perform additional responsibilities as assigned.