Store Director

Little Caesars Pizza (Niemann Foods)•Watertown, WI

4d•$44,000 - $64,000

About The Position

The Little Caesars Store Director establishes and maintains customer satisfaction goals and oversees restaurant operations to maximize sales and profitability through merchandise and inventory management, expense control, human resources management, operating-cost management, and shrinkage control. The role represents NFI within the restaurant and community and ensures operations comply with applicable laws, company policies, and procedures. The Store Director recruits, hires, trains, schedules, supervises, coaches, and evaluates Associates and subordinate supervisors. The position requires customer-focused service, knowledge of food preparation and health and safety requirements, the ability to resolve customer issues, and the use of computer and POS systems. The Director analyzes business trends, develops and implements plans to achieve sales goals, monitors competition, follows company programs and promotions, and recommends changes to improve results. Work hours may vary to support restaurant operations. The role requires a high school diploma or GED and two to three years of related experience and/or training, or an equivalent combination of education and experience. A Manager Food Handlers Certificate is provided at restaurant level. The position involves regular physical activity and exposure to restaurant conditions including heat, cold, moisture, moving mechanical parts, and electrical-shock risk. Pay for Illinois locations is $44,000 to $64,000 per year, depending on industry experience. Benefits are subject to full-time or part-time eligibility.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Two to three years of related experience and/or training, or an equivalent combination of education and experience.
People and communication skills.
Customer-minded approach and passion for selling.
Ability to work in a fast-paced environment.
Integrity and stability.
Product knowledge and leadership skills.
Open-mindedness, organization, prioritization, and attention to detail.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or Associates.
Ability to work with mathematical concepts including arithmetic, percentages, distribution, food cost, and labor percentage.
Manager Food Handlers Certificate; provided at restaurant level.
Ability to meet the stated physical demands, including standing, walking, reaching, stooping, kneeling, crouching, climbing, balancing, and lifting or moving items.

Responsibilities

Treat customers as guests, providing respectful, courteous, quick, and friendly service and maintaining product knowledge and customer-service standards.
Recruit and hire new Associates.
Train and develop Associates to perform their tasks.
Schedule and supervise Associates, including coaching and rewarding them.
Maintain understanding of food-preparation guidelines and health and safety regulations.
Resolve customer issues.
Process information and products through computer and POS register systems.
Operate equipment necessary to run the restaurant.
Analyze and measure business trends, and develop and implement plans to maximize sales and meet or exceed goals and objectives.
Control shrink, expenses, and labor.
Monitor competitor activity, report results, and share information with a supervisor.
Follow Little Caesars programs and promotions.
Work varied hours and days as needed to oversee restaurant operations.
Review restaurant trends and recommend and initiate changes to maximize goals and objectives.
Ensure compliance with laws, policies, and procedures through restaurant management and staff meetings, walkthroughs, audits, and other activities.
Represent NFI within the restaurant and community.
Manage subordinate supervisors who supervise Associates in all departments, and directly supervise non-supervisory Associates.
Direct, coordinate, and evaluate the unit, carrying out supervisory responsibilities in accordance with organizational policies and applicable laws.
Perform other responsibilities as assigned by a supervisor.