Niemanns Store Director

Niemanns (Niemann Foods)•Mattoon, IL

5d•$58,000 - $100,000

About The Position

The Store Director oversees the overall operations of a supermarket to ensure efficient and profitable business performance. The role leads department managers and store staff, manages day-to-day operations, enhances customer satisfaction, and drives store growth while ensuring activities align with company policies, procedures, and objectives. The Store Director oversees inventory, sales, customer service, budgeting, financial reporting, merchandising, promotional activity, supplier relationships, and compliance with health, safety, and food safety requirements. The position also maintains a clean, organized, and safe store environment and addresses customer complaints professionally and promptly. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information effectively to groups of managers, clients, customers, and the public.
Ability to use supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Strategic thinking, analytical, and problem-solving skills.
Ability to work in a fast-paced, dynamic environment and adapt to changing business needs.
Strong customer service orientation, organization, and time management skills.
Financial acumen and experience with budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Ability to perform the listed physical activities, including standing, walking, reaching, stooping, kneeling, crouching, climbing, balancing, crawling, and lifting or moving weights up to 100 pounds.
First Aid, CPR, and Power Industrial Truck certifications are provided at store level.

Nice To Haves

Proven retail management experience, preferably in a supermarket or similar environment.

Responsibilities

Oversee daily store operations, including inventory management, sales, and customer service.
Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
Lead, mentor, and manage department managers and store staff, fostering a positive work environment.
Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
Ensure compliance with health and safety regulations, food safety standards, and company policies.
Manage store budgets, expenses, and financial reports to meet financial targets.
Collaborate with suppliers and vendors to ensure product availability, negotiate pricing, and manage stock levels.
Handle customer complaints and issues professionally and promptly.
Plan and execute promotional events and marketing initiatives to drive traffic and sales.
Ensure store layout, merchandising, and product displays follow company guidelines and support the customer shopping experience.
Maintain cleanliness, organization, and safety within the store; maintain a safe work environment and serve as a safety role model.
Follow store and department policies and procedures.
Direct, coordinate, and evaluate the store unit and supervise subordinate supervisors and non-supervisory associates.
Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; and address complaints and resolve problems.
Perform other duties as assigned by the supervisor.