Niemanns Store Director

Niemann Foods•Mattoon, IL

About The Position

The Store Director oversees the overall operations of a supermarket, ensuring efficient and profitable performance. The role leads department managers and store staff, manages day-to-day operations, and ensures store activities align with company policies, procedures, and objectives. The Store Director develops plans to drive sales and profitability, improve customer satisfaction, and support store growth. The position also carries supervisory responsibility for subordinate supervisors and associates, including directing work, evaluating performance, coaching, and resolving complaints. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information and respond to questions from managers, clients, customers, and the public.
Ability to work with supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven experience in retail management, preferably in a supermarket or similar environment.
Strategic thinking, analytical, and problem-solving skills.
Ability to work in a fast-paced, dynamic environment and adapt to changing business needs.
Strong customer service orientation, organizational skills, and time management skills.
Financial acumen, including experience in budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Ability to regularly stand, walk, use hands, reach, communicate, and lift or move up to 25 pounds; frequently stoop, kneel, crouch, and lift or move up to 50 pounds; and occasionally sit, climb, balance, lift overhead, crawl, and lift or move up to 100 pounds.
Vision abilities include close-distance vision, adjusting focus, distinguishing colors, peripheral vision, and depth perception.

Responsibilities

Oversee daily store operations, including inventory management, sales, and customer service.
Develop and implement plans to drive sales, increase profitability, and meet performance targets.
Lead, mentor, and manage department managers and store staff, fostering a positive work environment.
Monitor and analyze sales performance, customer feedback, and market trends to identify improvement opportunities.
Ensure compliance with health and safety regulations, food safety standards, company policies, and procedures.
Manage store budgets, expenses, and financial reports to meet financial targets.
Collaborate with suppliers and vendors to maintain product availability, negotiate pricing, and manage stock levels.
Handle customer complaints and issues professionally and promptly.
Plan and execute promotional events and marketing initiatives to drive store traffic and sales.
Ensure store layout, merchandising, and product displays follow company guidelines and support the customer shopping experience.
Maintain cleanliness, organization, and safety in the store and serve as a safety role model.
Direct, coordinate, and evaluate the store unit and supervise associates in accordance with company policies and applicable laws.
Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; and address complaints and resolve problems.
Perform other duties as assigned by the supervisor.