Niemanns Cashier

Niemanns (Niemann Foods)•Mattoon, IL
•$18

About The Position

The Niemanns Cashier scans customers’ selections, verifies prices and quantities, accepts payment, issues receipts, answers inquiries, and provides helpful information about products, promotions, and item locations. Cashiers respond to complaints with genuine concern and work to maintain customer satisfaction by providing solutions to customer concerns. The role requires delivering superior guest service, accurately and promptly processing orders, properly handling tenders and coupons, and packaging purchases in an organized fashion. Cashiers recognize different types of produce and keep their workstation and surrounding area clean, organized, and well stocked. They follow store, department, and safety policies and procedures, perform fixed activities assigned by a supervisor, and complete other duties as assigned. This position has no supervisory responsibilities. Education and experience are not required, and no certifications, licenses, or registrations are required. The work regularly involves standing, walking, handling items, reaching, stooping, kneeling, crouching, communicating, and lifting up to 25 pounds. Employees frequently lift up to 50 pounds and occasionally perform other physical activities, including lifting up to 75 pounds. The work environment may occasionally involve electrical-shock risk, outdoor weather entering through exterior doors, and cleaning chemicals. Noise levels are moderate.

Requirements

  • Customer service skills.
  • Genuine manner.
  • Honesty and integrity.
  • Money-handling skills.
  • Ability to multitask.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and associates.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to meet the physical demands described, including lifting up to 50 pounds frequently and up to 75 pounds occasionally.

Responsibilities

  • Deliver superior guest service and ensure customer satisfaction.
  • Learn and use the GUEST program.
  • Greet customers sincerely, use a friendly manner, engage them in casual conversation, show respect for their purchases, and thank them.
  • Maintain customer satisfaction by providing solutions to concerns.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Package customer purchases in an organized fashion.
  • Recognize and differentiate types of produce.
  • Keep the workstation and surrounding area clean, organized, and well stocked.
  • Perform fixed activities assigned by a supervisor.
  • Follow store and department policies and procedures, including safety policies and procedures.
  • Perform other duties as assigned by a supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible spending accounts for medical and dependent care.
  • Life insurance.
  • Voluntary benefits.
  • Paid time off.
  • Retirement plans.
  • Employee assistance program.
  • DailyPay access to earnings.
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