Niemanns Cashier

Niemann Foods•Mattoon, IL

About The Position

The Niemanns Cashier scans customers’ selections, verifies prices and quantities, accepts payment, issues receipts, answers inquiries, and provides helpful information about products, promotions, and item locations. The cashier responds to complaints with genuine concern and helps maintain customer satisfaction by addressing concerns and providing solutions. The role delivers friendly, helpful guest service, processes orders accurately and promptly, handles tenders and coupons properly, and packages purchases in an organized fashion. Cashiers keep their workstation clean, organized, and stocked; perform assigned fixed activities; and follow store, department, and safety policies. Other duties may be assigned by a supervisor. The position has no supervisory responsibilities. There are no required education, experience, or certifications, licenses, or registrations. Recommended equipment includes slip-resistant closed-toe, closed-heel shoes, a ladder or stepladder, and a uniform per store policy. The stated pay range is minimum wage up to $18 per hour at Illinois locations only. Starting pay depends on experience, internal equity, and scope of responsibility. Benefits eligibility depends on full-time or part-time status. Niemann Foods Management may change position requirements, which may vary by store location.

Requirements

Customer service skills.
Genuine honesty and integrity.
Money-handling skills.
Ability to multitask.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers and associates.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to stand, walk, handle or feel items with hands and fingers, reach, stoop, kneel, crouch, communicate with associates and customers, and lift or move items weighing up to 25 pounds regularly, up to 50 pounds frequently, and up to 75 pounds occasionally.
Ability to sit, climb, balance, crawl, smell, and perform overhead lifting occasionally.
Close-distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to distinguish colors.
No education or experience is required.
No certifications, licenses, or registrations are required.

Nice To Haves

Recommended equipment: slip-resistant shoes with closed toe and heel, a ladder or stepladder, and a uniform per store policy.

Responsibilities

Deliver superior guest service and ensure customer satisfaction.
Learn and use the GUEST program.
Greet customers sincerely, use a smile, project a friendly manner, engage customers in casual conversation, show respect for their purchases, and thank them.
Maintain customer satisfaction by providing solutions to concerns.
Scan and process customer orders accurately, efficiently, and promptly.
Handle all forms of tender and coupons properly.
Package customer purchases in an organized fashion.
Recognize and differentiate all types of produce.
Keep the workstation and surrounding area clean, organized, and well stocked.
Perform fixed activities as assigned by a supervisor.
Follow store and department policies and procedures, including safety policies and procedures.
Perform other duties as assigned by a supervisor.