Store Director

Albertsons Companies•Mount Vernon, WA

19d•$100,000 - $129,800

About The Position

The Store Director has overall management responsibility for the operation of a retail grocery store, including store performance, cash and inventory control, security, customer service, and staff management. The role monitors, enforces, and supports execution of the division merchandising plan in assigned stores. The Store Director analyzes performance, sets and communicates sales goals, manages labor and budgets, improves product placement and presentation, and ensures products are accurately displayed and ordered to maintain in-stock conditions. The position also oversees store maintenance, cleanliness, safety, sanitation, cash handling, accounting, and compliance with legal requirements and company policies. The Store Director hires, trains, develops, and manages employees, promotes strong customer service, and maintains effective working relationships with employees, union officials where applicable, peers, supervisors, suppliers, and customers. Most work is performed in a temperature-controlled environment. The role may involve extended periods sitting at a desk or computer terminal, as well as regular standing, walking, stair climbing, and movement around machinery, hazardous equipment, and receiving and production areas. Stooping, bending, twisting, and reaching may also be required. The workday is fast-paced and stressful. The salary range is $100,000 to $129,800 annually. Starting salary varies based on location, experience, and qualifications, with possible flexibility for exceptional candidates. Benefits include medical, dental, vision, disability and life insurance, sick pay, PTO/vacation pay, paid holidays, bereavement pay, retirement benefits (pension and/or 401(k) eligibility), and eligibility for a quarterly bonus.

Requirements

High school diploma or equivalent required.
Strong customer service and supervisory skills.
Strong understanding of overall store operations.
Strong leadership skills.
Must have passed the Store Director Selection (SDS) process.

Nice To Haves

Three years of management experience responsible for managing a department or team within a multi-department retail operation.
College degree preferred.

Responsibilities

Manage overall retail grocery store operations, including store performance, cash control, inventory, security, customer service, and staff.
Track and analyze store performance; forecast daily and weekly sales goals, take action to improve results, and communicate goals, department performance, and sales opportunities to staff.
Forecast, schedule, and monitor labor in line with sales, productivity guidelines, and wage budgets; create action plans to address cost-control issues.
Develop and direct strategies to improve product placement and appearance.
Monitor display accuracy and appearance, implement promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
Manage store maintenance, cleanliness, safety, and sanitation issues.
Oversee cash handling and accounting, and ensure the store is secured.
Prioritize, plan, and coordinate work activities; manage time and resources to meet work objectives.
Ensure compliance with legal requirements and company policies and procedures, including those concerning check cashing, security, safety, sanitation, and wage and hour rules.
Promote customer satisfaction by ensuring employees provide superior customer service and understand the importance of service best practices.
Select, train, develop, and manage the job performance of store employees, with assistance from other management personnel.
Set performance expectations, provide constructive suggestions and honest feedback, encourage employees, and identify developmental assignments.
Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, and handle complex or difficult situations effectively.
Motivate employees toward shared objectives and serve as a positive role model.