Store Director

SpartanNash • West Fargo, ND

13d • Onsite

About The Position

The Store Director leads the day-to-day activities of an individual retail store, ensuring departments are fully staffed, trained, and operating to company standards. The role cultivates a positive, high-performing, customer-focused store culture through effective leadership and is responsible for the store’s financial performance, physical location, and communication and execution of corporate plans.

The Store Director manages store departments and associates, budgets, profit and loss performance, sales, gross profit, controllable expenses, labor, payroll, merchandising, inventory, and customer service programs. The role coordinates operations and compliance across safety, food safety, human resources, merchandising, loss prevention, Department of Labor, and OSHA requirements. The Store Director also engages with the local community, monitors industry and local trends, and recommends improvements to programs and processes.

Requirements

• Five years of experience in a retail grocery environment with increasing levels of responsibility.
• Two years of experience in an assistant store manager or similar-level role.
• Excellent written and verbal communication skills.
• Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Strong strategic planning and business acumen skills.
• Strong knowledge of retail store operations and knowledge of retail management systems.
• Proficiency in Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree in Business Administration or a related field (preferred); an equivalent combination of education and/or experience is also accepted.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Provide effective leadership that develops a positive, high-performing, customer-focused store culture.
• Manage department staffing, training, performance management, associate career development, and department goals.
• Develop and monitor department budgets; prepare quarterly and yearly budgets with assistance.
• Manage overall store profit and loss performance, including budgeted sales, gross profit, and controllable expenses, and follow up to ensure financial goals are achieved.
• Coordinate store activities to ensure successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits.
• Ensure departments follow corporate merchandising and inventory programs, partnering with corporate business partners as needed.
• Implement and maintain work schedules, labor control, and store payroll expense control programs.
• Implement the OWN IT! customer service program and model high service standards.
• Interact with the local neighborhood or community to positively position the Company’s presence.
• Maintain knowledge of industry and local trends and best practices, and recommend improvements to programs and processes.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed