Store Director

J.Crew • Silverthorne, CO

15d • $82,000 - $102,200

About The Position

The Store Director is accountable for every aspect of retail store performance, driving a profitable business while building genuine customer connections that foster loyalty and ensuring efficient operations. The role leads hiring, training, and development so associates can contribute to their full potential, and fosters an inclusive workplace where the team shares a vision for business success and a sense of belonging.

The Store Director leads the team and business in line with the brand, delivers exceptional customer experiences, manages store operations and technology, and ensures the team is positioned to exceed goals. The role also collaborates with the District Manager and management team and provides feedback to influence product assortment and in-store visual merchandising.

Requirements

• At least 5 years of full-time retail management experience.
• Support the brand, customers, and teams with passion.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Champion new ideas and demonstrate strong problem-solving skills while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Nice To Haves

• Current Store Director experience.

Responsibilities

• Lead the team and drive the business while maximizing profitability and maintaining a meaningful connection to the brand.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns; lead the team in executing service excellence.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop talent to build a diverse team that reflects the communities served.
• Partner with the District Manager and management team to foster a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Provide feedback to the District Manager and relevant business partners to influence product assortment and in-store visual merchandising.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Competitive paid time off plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed