Store Director

Madewell • Greensboro, NC

7d

About The Position

As the Store Director, you are accountable for every aspect of retail store performance. You drive a profitable business while building genuine customer connections that foster loyalty and ensuring efficient operations. You hire talent and train and develop the existing team so everyone can contribute at their highest potential. You also foster an inclusive work environment where associates share a vision for driving the business and feel a sense of belonging.

Requirements

• Have 5+ years of full-time retail management experience.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty and demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Nice To Haves

• Current Store Director experience is a plus.

Responsibilities

• Lead the team and drive the business while maximizing profitability and maintaining a meaningful connection to every aspect of the brand.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns; lead the team in delivering excellent service.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop talent to build a diverse team that reflects the communities served.
• Partner with the District Manager and management team to create a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Provide feedback to the District Manager and relevant business partners to influence the product assortment and visual merchandising in the store.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive paid time off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed