McCusker's Store Clerk, 35+ hours/wk
About The Position
The Store Clerk handles cash sales to members and the general public in a friendly, efficient, and accurate manner. The role also ensures that displays, coolers, and shelves are clean, neat, and stocked according to established procedures. Duties include cashiering and store opening and closing procedures; maintaining checkout and store areas; answering customer questions about membership, products, pricing, deliveries, and special orders; receiving and routing deliveries; and working cooperatively with colleagues and managers. The clerk also maintains receiving, storage, and display areas, takes out trash, breaks down boxes, and helps clean customer and work areas.
Requirements
- Exceptional customer service skills.
- Manual and numerical dexterity.
- Facility with numbers and basic calculator procedures.
- Ability to stand for long periods, lift 50 pounds, and repeatedly climb stairs.
- Detail orientation and commitment to accuracy and productivity.
- Demonstrated success as a team player and experience serving the public.
- Ability to handle multiple time demands.
- Ability to sit or stand, use hands to finger, handle, or feel, reach with hands and arms, walk, climb or balance, stoop, lift and move items, and talk or hear.
- Close vision, distance vision, peripheral vision, and depth perception.
Responsibilities
- Perform store opening and closing procedures.
- Keep the checkout area clean and orderly, take initiative to maintain a clean store, and bring problems to the manager on duty.
- Process customer purchases efficiently and accurately according to established procedures.
- Answer questions about membership and sign up new members.
- Follow pricing and stocking guidelines and keep assigned areas stocked as expected.
- Receive deliveries promptly and accurately and route products and invoices to the appropriate areas.
- Respond promptly to requests for assistance with customer needs.
- Greet customers and assist them with questions and special orders in a prompt and friendly manner.
- Know store products, their locations, delivery schedules, and special-order information.
- Follow store policies for returned merchandise and communicate them clearly and consistently.
- Participate in answering the telephone and attend staff meetings.
- Be willing to switch or substitute for colleagues.
- Monitor store maintenance, including attending to spills immediately.
- Communicate honestly, directly, and respectfully with coworkers and managers and take initiative in problem solving.
- Maintain receiving, storage, and display areas in a clean, orderly, and efficient condition.
- Take out trash, break down boxes regularly, and sweep, mop, and clean spills as needed.
- Participate in regular, thorough cleaning of work and display areas.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
