About The Position

This is an entry-level clerical position involving routine clerical tasks, with independent judgment limited to applying standard procedures to specific cases. The employee must be fluent in Spanish and English, and typing is an integral part of the role. New, involved, or difficult assignments are accompanied by detailed oral or written instructions. Work is reviewed through supervisory observation, cross-checking, or another step in the clerical process. Direct supervision is provided by a higher-level clerical employee or an administrator who can assist with difficult or policy-related problems. Related work is performed as required. The position requires a high school graduation or high school equivalency diploma. Clerical experience may substitute for missing education on a year-for-year basis. The employee must be able to type at least 25 words per minute and speak and write fluently in English and Spanish.

Requirements

  • Graduation from high school or possession of a high school equivalency diploma; clerical experience may substitute for missing education on a year-for-year basis.
  • Fluency in spoken and written Spanish and English.
  • Typing ability of at least 25 words per minute.
  • Working knowledge of basic arithmetic, punctuation and spelling, office terminology, practices, procedures, and equipment.
  • Ability to perform basic arithmetic; sort, arrange, and file materials alphabetically or numerically; locate materials in files; follow oral and written instructions; and maintain records.
  • Ability to operate office equipment, including an electronic work station, typewriter, calculator, adding machine, and photocopier.
  • Ability to deal effectively with the public and office personnel; obtain accurate and sufficient information from callers or visitors; take messages; and use a telephone courteously and efficiently.
  • Ability to type from straight copy and, as needed, from rough draft, detailed instructions, or a dictating machine; write legibly; and demonstrate clerical aptitude, accuracy, tact, and courtesy.
  • Health commensurate with the demands of the position.
  • Resume and Civil Service application required.

Responsibilities

  • Type uncomplicated material, including memoranda, form letters, short correspondence, brief reports, simple records, vouchers, and requisitions.
  • Type more involved material as needed, including lengthy memoranda, correspondence, reports, statistical tabulations, and data.
  • Date-stamp, sort, and distribute mail to the appropriate office or employees.
  • Sort, index, and file correspondence, reports, memoranda, records, purchase orders, requisitions, applications, and other office material.
  • Retrieve material from files, conduct simple file searches, and maintain charge-out records.
  • Operate office equipment such as a typewriter, electronic work station, desk calculator, adding machine, and photocopier.
  • Check accounts, documents, reports, and records for clerical accuracy and completeness.
  • Extend and total arithmetic entries.
  • Collate assembled materials.
  • Prepare materials for mailing and stuff envelopes by hand or machine.
  • Transfer information from source documents to control cards, logs, or data sheets.
  • Type and record applications, licenses, and permits.
  • Provide switchboard relief; answer telephone calls, give routine information about office functions and services, direct calls to appropriate offices or personnel, and take messages.
  • Speak and write proficiently in English and Spanish.
  • Greet visitors, provide or obtain information, direct visitors to the appropriate office, and announce visitors and appointments.
  • Receive remittances by mail or in person, issue receipts, and make records.
  • Post to simple financial records.
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