Office Administrator (Fixed-term - 10 months)
About The Position
The Office Administrator supports day-to-day office operations and provides administrative support to staff and teams. The role helps maintain efficient workflows, organized records and systems, and responsive support for internal teams and external clients. It contributes to a professional, organized, and well-functioning workplace, with a consistent in-office presence and responsibility for serving as a point of contact for staff, visitors, and clients. The position also supports facilities coordination, supplies, field equipment, PPE, onboarding logistics, workspace setup, meetings, events, training sessions, and staff engagement activities. General administrative and project support includes meeting coordination, document preparation, data entry, and database maintenance. This is a fixed-term position for 10 months. RDH is an employee-owned consulting firm with more than 300 employees in 11 offices across North America. It works across building science engineering, architecture, and construction management to optimize building enclosure performance. The company emphasizes technical excellence, high-quality projects, professional growth, development, ownership, and its values of excellence, integrity, teamwork, doing what it takes, and continuous learning.
Requirements
- 1–4+ years of relevant administrative, office support, customer service, or related experience.
- Familiarity with office administration processes and day-to-day office operations.
- Experience managing multiple priorities and deadlines in a professional environment.
- Clear and professional written and verbal communication; active listening and the ability to ask clarifying questions.
- Respectful and collaborative approach with colleagues, clients, visitors, and vendors; active participation in team discussions and sharing ideas.
- Strong attention to detail and accuracy, with the ability to follow established office processes, protocols, and standards.
- Strong organizational and time management skills, including prioritizing work according to urgency and deadlines.
- Ability to recognize routine problems, gather relevant information, and seek support when needed.
- Adaptability and comfort with routine changes, new systems, and shifting priorities.
- Professionalism, discretion, and sound judgment.
- Proficiency in Microsoft Office 365 and comfort learning role-specific systems and tools.
- Ability to identify minor improvements to administrative processes and office workflows.
- Curiosity, willingness to learn, and willingness to share knowledge with others.
- Ethical conduct and willingness to raise issues or concerns to senior staff when appropriate.
- Ability to follow health and safety protocols and contribute to a safe workplace.
Nice To Haves
- Post-secondary education or equivalent experience is preferred.
Responsibilities
- Support day-to-day office operations and complete routine administrative tasks, processes, and workflows efficiently and accurately.
- Maintain a consistent in-office presence and serve as a point of contact for staff, visitors, and clients.
- Support facilities coordination, office supplies, field equipment, PPE, and general office organization and functionality.
- Maintain organized office records, files, and systems so information is accurate and accessible.
- Coordinate with cleaners, building management, vendors, and service providers to address routine office and facility needs.
- Support onboarding logistics and workspace setup in coordination with IT and internal teams.
- Assist with meetings, events, training sessions, and staff engagement activities, including scheduling, room setup, supplies, and other logistics.
- Provide general administrative and project support, including meeting coordination, document preparation, data entry, and database maintenance.
- Respond to internal and external inquiries and requests, ensuring timely follow-up and a high level of customer service.
- Identify routine office issues and opportunities for improvement, escalating concerns or suggesting solutions as appropriate.
- Follow health and safety protocols and contribute to a safe workplace.
Benefits
- Discretionary incentives and share ownership may be available.
- GRSP/401K contributions.
- Health and dental coverage.
- Primary Caregiver benefits.
- Vacation and sick time.
- Statutory Holiday substitutions.
- A learning fund of $1,000 per year for education or career goals.
- Opportunities for professional growth, development, and ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
