Store Clerk

Goodwill of Central Florida•Port Orange, FL
•$18 - $18•Onsite

About The Position

The Store Clerk works under the direction of the General Manager. The role receives and processes donations, issues donation receipts, sorts and labels hangers, and moves merchandise to the sales floor for presentation according to established procedures. The clerk maintains cleanliness and safety in the sales floor and production area, assists customers and donors, and watches for suspicious activity. This is an entry-level, full-time retail position in Port Orange, Florida, with a stated hourly pay range of $18.00 to $18.00.

Requirements

  • Ability to adhere to the organization’s Core Principles.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Ability to react calmly and respond to emergency situations.
  • Knowledge of textile articles as related to garment classification, such as gowns, shirts, and pants.
  • Beginner knowledge of the Internet and ability to look up information.
  • Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, kneel, push, and pull.
  • Sufficient mobility to turn from side to side, lean, and remove garments from containers.

Nice To Haves

  • High school education or equivalent is preferred.
  • Previous retail experience is highly preferred.

Responsibilities

  • Politely and professionally receive donations and issue receipts for donated articles.
  • Rotate stock according to established procedures and bring stock to the sales floor in a timely manner.
  • Place and present merchandise on appropriate textile racks and wares shelves according to merchandising policies and procedures.
  • Sort, box, and label hangers by type.
  • Assist with textile color rotation according to established procedures.
  • Greet customers courteously and provide prompt, efficient, and accurate customer service.
  • Direct customers to the appropriate area and provide general information as requested.
  • Watch for shoplifting and notify store management about suspicious activity.
  • Keep the sales floor and production area clean and safe.
  • Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
  • Refer customer complaints to management promptly.
  • Answer the telephone promptly using established etiquette procedures.
  • Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
  • React calmly and respond to emergency situations.
  • Perform other duties as assigned by the General Manager.
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