Store (Brand) Manager

Stanton Optical • Miami, FL

3d • Onsite

About The Position

Stanton Optical is seeking a Store (Brand) Manager to lead the business and team at a store location. Brand Managers act as ambassadors for the organization and manage all aspects of store operations, building and inspiring high-performing teams while delivering an outstanding customer experience. The role offers opportunities for career growth in a fast-paced, collaborative retail environment.

The manager oversees talent acquisition and development, partners with clinical services and support functions, and uses performance reports to help the team achieve its goals. The position also includes hands-on optical lab and order responsibilities, such as simple customer repairs, assembling lenses into frames, and edging stock lenses. The manager ensures eyewear orders are accurate and delivered on time, and that lab standards and patient delivery commitments are met.

Requirements

• An associate degree or two years of store management experience.
• At least three years of demonstrated leadership experience in a fast-paced retail environment.
• Ability to communicate effectively with a diverse group of people.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Knowledge of talent acquisition, talent development, and HR processes.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.
• Willingness to earn the required certification within the first year of employment.

Nice To Haves

• Valid ABO/NCLE Certification, where required by state law.
• Optical experience.

Responsibilities

• Lead store talent acquisition and development, including recruiting, coordinating with the Recruiting Department, training new team members, and creating ongoing development plans for store associates.
• Build strong partnerships with Clinical Services.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
• Communicate effectively and build strong partnerships with the Support Center and Human Resources.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments to patients, including Now Service and Ready When Promised, and ensure full compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree