Store (Brand) Manager

Stanton Optical • Albuquerque, NM

5d • Onsite

About The Position

Stanton Optical refers to its store managers as Brand Managers, empowering them to manage all aspects of the business within their store. The Brand Manager serves as a brand ambassador and builds, guides, and inspires a high-performing team in a fast-paced, collaborative environment, while preparing for future career advancement. The role focuses on talent development, customer and patient experience, store performance, and operational execution. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• An associate degree or two years of store management experience.
• At least three years of demonstrated leadership experience in a fast-paced retail environment.
• Ability to communicate effectively with a diverse group of people.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Knowledge of talent acquisition, talent development, and HR processes.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.
• Willingness to earn ABO/NCLE certification within the first year of employment if required.

Nice To Haves

• Valid ABO/NCLE certification, where required by state law.
• Optical experience.

Responsibilities

• Lead store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and creating ongoing development plans for store associates.
• Build strong partnerships with Clinical Services.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
• Communicate effectively and build strong partnerships with the Support Center and Human Resources.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and related issues.
• Track delivery commitments to patients, including Now Service and Ready When Promised, to ensure 100% compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree