Store Associate, Austin

Hill House Home • Austin, TX

2d • $20 • Onsite

About The Position

Hill House is seeking Sales Associates to create personalized shopping experiences for customers at its Austin, Texas store. The role is available in full-time and part-time positions and follows a retail schedule that includes weekends. Associates build connections with shoppers, provide product and styling guidance, assist with stock and replenishment, perform opening and closing procedures as needed, and maintain high standards for the shop floor and visual displays. The role requires exceptional customer service in a fast-paced environment and a focus on exceeding customer expectations.

Requirements

• Self-motivated, with exceptional communication skills and a motivational attitude.
• Passionate about customer experience.
• High degree of flexibility and initiative.
• Embraces a culture of learning and advocacy.
• Has lived experiences with people from different backgrounds and diverse teams.

Nice To Haves

• Retail experience or a service industry background.

Responsibilities

• Build authentic connections with shoppers while answering questions and completing purchases.
• Look for ways to improve the customer experience and encourage the team to do the same.
• Become a product expert and provide fit, fabric, style, and gift recommendations.
• Check stock daily and restock the selling floor when necessary.
• Perform opening and closeout procedures as needed.
• Maintain high standards for the shop floor and visual displays.
• Provide exceptional customer service in a fast-paced environment.
• Go above and beyond customer expectations to surprise and delight customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed