Store Associate, Austin

Hill House Home•Austin, TX
•Onsite

About The Position

Hill House is seeking Sales Associates to create personalized shopping experiences for customers at its Austin, Texas store. The role involves providing attentive, knowledgeable service, supporting store operations, and helping maintain the shop floor and visual displays. The position is available full-time or part-time and follows a retail schedule that includes weekends.

Requirements

  • Self-motivated, with exceptional communication skills and a motivational attitude.
  • Passionate about customer experience.
  • Highly flexible and able to take initiative.
  • Embraces a culture of learning and advocacy.
  • Has lived experiences with people from different backgrounds and diverse teams.

Nice To Haves

  • Retail experience or a background in the service industry.

Responsibilities

  • Build authentic connections with shoppers, answer questions, and complete purchases.
  • Seek ways to improve the customer experience and encourage the team to do the same.
  • Develop product expertise and provide fit, fabric, style, and gift recommendations.
  • Check stock daily and restock the selling floor when necessary.
  • Perform opening and closeout procedures as needed.
  • Maintain high standards for the shop floor and visual displays.
  • Provide exceptional customer service in a fast-paced environment.
  • Go above and beyond customer expectations to surprise and delight customers.
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