Assistant Store Manager, Austin

Hill House Home•Austin, TX

1d•Onsite

About The Position

Hill House is seeking an Assistant Store Manager to support the retail team at its upcoming Austin, Texas store. The role serves as a brand ambassador and supports the Store Manager with daily operations and client experience to help ensure the store’s success. This is a full-time position with a retail schedule that includes weekends. The estimated hourly compensation is $25–$27+; compensation will be determined based on the candidate’s qualifications, skills, and experience. The Assistant Store Manager leads by example on the sales floor, supports client development and retention, helps manage store operations and inventory, and supervises, trains, and motivates retail staff. Hill House describes the work environment as vibrant and fast-paced and offers competitive pay, comprehensive benefits, and an opportunity to grow a career in retail management.

Requirements

At least 3 years of supervisory experience in the retail industry.
Experience working in a fast-paced environment with fastidious attention to detail.
Self-motivated, with exceptional communication skills and a motivational attitude.
Passion for personal development and growth.
Excellent collaboration skills and good decision-making abilities in high-pressure situations.
Flexibility and initiative, with an openness to learning and advocacy.
Positive attitude and ability to represent the Hill House Home brand.
Lived experiences with people from different backgrounds and diverse teams.
Flexibility to work retail hours, including evenings, weekends, and holidays.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead by example on the sales floor, engage with clients, provide a high level of service, and help meet client experience goals.
Help set and achieve sales targets and proactively implement strategies to drive sales.
Promote client satisfaction and implement CRM initiatives to retain and develop high-potential clients.
Collaborate with the Store Manager on strategic client retention and acquisition goals, and ensure associates meet client-capture and client-rapport-building goals.
Assist the Store Manager with overall store operations, follow policies and procedures, and maintain operational and visual merchandising standards.
Support inventory control by monitoring stock levels, receiving deliveries, and managing restocking procedures.
Delegate tasks, set goals, and monitor progress.
Ensure compliance with company policies, including cash handling, register procedures, and brand, styling, and language standards.
Supervise, train, and motivate retail staff, fostering a positive and productive work environment.
Assist with scheduling shifts when needed.
Partner with the Store Manager on performance reviews and disciplinary issues.