Assistant Store Manager, Austin
About The Position
Hill House is seeking an eager Assistant Store Manager to support the retail team at its upcoming store in Austin, Texas. The role serves as a brand ambassador and supports the Store Manager with daily operations and client experience to help ensure the overall success of the store. This is a full-time position with a retail schedule that includes weekends. The Assistant Store Manager helps drive sales and service, develops client relationships, supports store operations and inventory control, and supervises and develops retail staff. The role offers the opportunity to work in a vibrant, fast-paced environment representing Hill House Home, with competitive pay, comprehensive benefits, and opportunities for career growth in retail management. Estimated hourly compensation is $25–$27+; actual compensation depends on qualifications, skills, and experience.
Requirements
- At least 3 years of supervisory experience in the retail industry.
- Experience working in a fast-paced environment with fastidious attention to detail.
- Self-motivation, exceptional communication skills, and a motivational attitude.
- Excellent collaboration skills and sound decision-making abilities in high-pressure situations.
- Flexibility and initiative, with a willingness to embrace a culture of learning and advocacy.
- A positive attitude and ability to represent the Hill House Home brand.
- Lived experience with people from different backgrounds and diverse teams.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Lead by example on the sales floor, engage with clients, provide a high level of service, and help meet client experience goals.
- Help set and achieve sales targets and proactively implement strategies to drive sales.
- Foster client satisfaction and implement customer relationship management initiatives to retain and develop high-potential clients.
- Collaborate with the Store Manager on client retention and acquisition goals, and ensure associates meet client-capture and client-rapport goals.
- Assist the Store Manager with overall store operations, adherence to policies and procedures, and operational and visual merchandising standards.
- Support inventory control by monitoring stock levels, receiving deliveries, and managing restocking procedures.
- Delegate tasks, set goals, and monitor progress; ensure compliance with company policies for cash handling, register procedures, brand, styling, and language.
- Supervise, train, and motivate retail staff while fostering a positive and productive work environment.
- Assist with scheduling shifts as needed.
- Partner with the Store Manager on performance reviews and disciplinary issues.
Benefits
- Comprehensive benefits
- Opportunity for career growth in retail management
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
