STORE MANAGER - AUSTIN, TX STORE #12967

Dollar General•Austin, TX

4d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures that the store is properly staffed, operates effectively, maintains accurate inventory and financial controls, and delivers superior customer service. The Store Manager oversees employee recruitment, training, performance, and compliance; manages merchandise ordering and presentation; evaluates store operating results; and maintains a clean, safe, and secure working and shopping environment. The position also requires opening and closing the store regularly, completing required documentation, and driving a personal vehicle for meetings, visits to other stores, and deposits. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling merchandise and store equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. The role may involve climbing a step ladder up to six feet. The work environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
High school diploma or equivalent is preferred.
One year of management experience in a retail environment is preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate expectations for performance, conduct, and safety, and coordinate meetings and events related to safety, security, and company policies.
Ensure effective daily store opening and closing, personally opening at least twice per week and closing at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on BSR and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise using company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure work and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.