Store Associate / Phone Repair Tech Huntsville Batteries Plus

Batteries Plus • Huntsville, AL

1d

About The Position

The Store Associate / Phone Repair Tech assists retail and commercial customers with purchases of batteries, light bulbs, and other products, and performs repairs on phones, tablets, and other devices as needed. Training is provided, including on-the-job training for product knowledge, battery installations, and device repair. The role also involves testing products, answering phones, maintaining inventory, receiving and shipping devices, and supporting general store operations and cleanliness.

The position offers 38–40 hours per week over five days, with scheduling flexibility for students and most school schedules. Some evening and/or weekend work is expected. Pay is $13.50–$14.50 or more per hour based on previous experience, with daily sales bonuses. The $14.50 hourly rate is achieved once all phone-repair certifications are complete. Health insurance is available.

Requirements

• Reliable transportation.
• High school diploma or equivalent.
• Demonstrated technical aptitude and ability to learn new processes and technologies with minimal guidance.
• Attention to detail and the ability to manage and track multiple commitments, prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills, including the ability to inform, teach, and train.
• Enjoy working with the public and demonstrate a strong customer-service focus.
• Computer aptitude.
• Ability to regularly handle or touch electronic products and use a computer, office equipment, and tools.
• Ability to lift up to 50 lbs. on a regular basis.

Nice To Haves

• Being tech-savvy.
• Experience in retail sales or device repair.
• Organized, self-starting approach and an interest in continually increasing product and technical knowledge.

Responsibilities

• Assist retail and commercial customers in purchasing batteries, light bulbs, and other products.
• Replace batteries in vehicles, watches, key fobs, cell phones, and other items.
• Repair cell phones, tablets, and other devices as needed.
• Test products and offer solutions based on customer needs.
• Identify and offer additional products that meet customer needs; add on and upsell products.
• Answer phones and support general store operations.
• Maintain inventory by stocking and facing shelves and tracking products.
• Receive, pack, and ship devices.
• Maintain store appearance and cleanliness.

Benefits

• Daily sales bonuses for items of the month, battery installations, and completed phone repairs.
• Employee discount.
• Flexible schedules; the employer can work with most school schedules.
• Health insurance available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED