Device Repair Tech/Store Associate
About The Position
Batteries Plus Bulbs is hiring a motivated, customer-focused Device Repair Tech/Store Associate to help customers solve product needs and support daily store operations. The role combines retail sales and customer service with hands-on work testing, replacing batteries, and repairing smartphones, tablets, and other devices. Training is provided for product knowledge, battery replacements, and device repairs. Associates assist retail and commercial customers, answer phones, maintain inventory, stock and face shelves, recommend additional products, and keep the store clean and presentable. The position is in a typical retail environment and requires regular use of hands, a computer, office equipment, and tools, as well as regularly lifting up to 50 pounds. Weekend hours are required. The posting states that no benefits are offered.
Requirements
- Reliable transportation.
- High school diploma or equivalent.
- Technical aptitude and ability to learn new processes and technologies quickly with minimal guidance.
- Attention to detail and ability to manage and track multiple commitments, prioritize effectively, follow up, and meet deadlines.
- Excellent communication and customer service skills, including the ability to inform, teach, and train.
- Ability to regularly lift up to 50 pounds.
- Availability to work weekends.
Nice To Haves
- Experience in retail sales or device repair.
- Being tech-savvy.
- High computer aptitude.
- Organization, self-starting motivation, and eagerness to learn.
Responsibilities
- Assist retail and commercial customers with purchasing batteries, light bulbs, and other products.
- Replace batteries in vehicles, watches, key fobs, cell phones, and other items.
- Repair cell phones, tablets, and other devices as needed.
- Answer phones and support general store operations.
- Maintain inventory, including stocking and facing shelves.
- Recommend additional products and upsell items that meet customers’ needs.
- Maintain store appearance and cleanliness.
Benefits
- Competitive hourly wage.
- Potential to earn additional income through sales incentives.
- Employee discount.
- Fast-paced work environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
