Repair Technician (Device Repair & Installation)

DL Myers•Reisterstown, MD

10d•Onsite

About The Position

Batteries Plus is hiring a Repair Technician to perform device repairs and technical services at its Reisterstown, Maryland location. This hands-on role includes repairing phones, tablets, and small electronics; cutting and programming automotive keys; and testing and installing batteries. The technician troubleshoots issues, follows structured repair procedures and quality standards, documents completed work, and aims to complete repairs correctly the first time. The role also includes communicating with customers about service options, repair expectations, and completed work, while collaborating with sales staff. Technicians maintain an organized work area, care for tools and repair inventory, and follow safety and service procedures. The employer provides paid training and company-funded certifications; prior experience with the company’s specific products or services is not required. This opportunity is intended for someone interested in developing long-term technical skills. The locally owned organization has six retail locations across South Central Pennsylvania and Northern Maryland, as well as a central warehouse and Commercial Sales division, and promotes from within. Advancement opportunities may include senior technical, training, leadership, or other roles. The position is full-time, 40 hours per week, with weekday and weekend shifts scheduled during the day and no late nights. Expected total earnings are $20.00–$23.50 per hour, comprising base hourly pay of $15.50–$16.50 and typically $3.50–$5.25 or more per hour in uncapped repair incentives. Weekend hours receive an additional $5 per hour. Base-level repair incentive earnings are guaranteed during the first 90 days of training.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Valid driver's license.
Availability to work weekdays and weekends.
Demonstrated hands-on mechanical or technical aptitude through work experience, training, education, or personal experience.
Ability to lift up to 50 pounds and work with small components.
Strong attention to detail and ability to follow structured repair procedures.
Dependable, accountable, open to coaching, and motivated to develop technical expertise.

Nice To Haves

Experience in phone or electronics repair, automotive or mechanical service, technical training, or another structured repair environment.

Responsibilities

Perform phone, tablet, and small-electronics repairs using structured procedures and quality standards.
Cut and program automotive keys and perform battery testing and installation services.
Troubleshoot issues, follow repair guides, document completed work, and focus on getting repairs right the first time.
Communicate professionally with customers about service options, repair expectations, and completed work.
Maintain an organized work area, care for tools and repair inventory, and follow safety and service procedures.
Work with sales staff as part of a team.