Cell Phone Repair Technician

Jackson Hewitt - 3567•New York, NY

7d•$17 - $24

About The Position

Join a dynamic team as a Cell Phone Technician, diagnosing, repairing, and maintaining mobile devices and related hardware. The role provides technical support and field service to keep customers connected, improve device performance, troubleshoot software and hardware issues, and deliver customer service in retail or field environments. It is suited to someone passionate about technology and problem-solving who thrives in a fast-paced setting and wants opportunities for professional growth.

Requirements

Proficiency with Android, iOS, macOS, and Windows operating systems.
Strong knowledge of computer hardware components and repair techniques.
Experience with soldering equipment and electronic repair schematics.
Familiarity with electronics repair hand tools, including screwdrivers, spudgers, and tweezers.
Strong analytical skills for troubleshooting software and hardware issues.
Ability to perform field service visits for on-site device repairs or support.
Effective communication skills for providing technical support to customers or team members.
Knowledge of mobile device components, including screens, batteries, charging ports, and cameras.

Responsibilities

Diagnose and repair smartphones, tablets, and other portable electronics.
Troubleshoot software issues on Android, iOS, macOS, and Windows operating systems.
Repair hardware using hand tools and soldering techniques, including screens, batteries, charging ports, and internal circuits.
Use schematics and technical manuals to identify faults and perform repairs accurately.
Provide in-store and field technical support for device setup, updates, and troubleshooting.
Assist with retail sales of mobile devices and accessories by explaining features and recommending solutions.
Evaluate device problems and determine effective repair strategies while maintaining quality standards.