Phone Repair Technician Batteries Plus Tuscaloosa

Batteries Plus • Tuscaloosa, AL

4d

About The Position

Batteries Plus Bulbs is hiring a Phone Repair Technician to repair cell phones, tablets, light fixtures, and other devices as needed and to support the startup of the device repair function within the store. The technician also works in the standard Batteries Plus retail store environment. The position pays a base rate of $14.50 per hour plus commission on screen and battery device repairs, as well as regular Batteries Plus commission for key fob battery and programming installs, car battery installs, and other bonuses.

Requirements

• High school diploma or equivalent.
• At least 3–6 months of previous device repair experience.
• Demonstrated technical aptitude.
• Ability to quickly learn new processes and technologies with limited guidance.
• Attention to detail and ability to manage and track multiple commitments, prioritize effectively, follow up, and meet deadlines.
• Excellent oral and written communication and customer service skills.
• Strong customer service focus.
• Ability to inform, teach, and train.
• Regular use of hands to handle or touch electronic products.
• Regular use of a computer and other office equipment.
• Ability to lift 10–20 pounds regularly and frequently, 50 pounds occasionally, and more than 50 pounds infrequently.

Responsibilities

• Repair cell phones, tablets, and other devices as needed.
• Receive, pack, and ship devices.
• Develop written procedures and technical videos for common device repair activities.
• Maintain proper inventory.
• Participate in formal training of store associates, including device teardown, photography, and assistance with video training production.
• Follow safety rules and regulations and wear proper personal protective equipment (PPE).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED