Store Assistant Mgr AZ EX, Job 455.26

Dunn-Edwards Paints•Phoenix, AZ

About The Position

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to support efficient store operations and excellent customer service. The role may supervise subordinate supervisors and team members in areas including Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving). The Assistant Manager must be available for opening or closing shifts any day of the week. Opening shifts may start as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location, and some stores are open seven days per week. This is a full-time position with an opportunity for advancement.

Requirements

At least two years of experience dealing directly with customers in a sales and service environment is ideal.
Ability to read, write, and communicate in English for safety reasons.
Excellent verbal and written communication skills.
Ability to read, analyze, and interpret professional publications.
Ability to produce reports, present information effectively, and respond to questions from individuals and groups.
Ability to meet the physical demands of the role, which may include lifting items weighing 5 to 75 pounds, using electronic equipment, driving a motor vehicle, climbing ladders, walking on uneven surfaces, interacting with customers in person and by telephone, standing for long periods, and using a respirator.
Availability to work opening or closing shifts any day of the week.

Nice To Haves

Bachelor’s degree preferred.
Recent paint store or construction-related retail management experience is a plus.
Bilingual ability is a plus.

Responsibilities

Assign duties to team members and direct their work.
Train store team members in their duties and in providing excellent customer service.
Rank team-member performance.
Administer the store safety program.
Manage the store part-time recruiting project.
Report procedure or policy violations to the Store Manager and take appropriate corrective measures.
Maintain a professional store appearance, including product displays.
Handle customer complaints.
Meet weekly with the management team to discuss and address operational issues.
Perform banking operations.
Maintain standards of dress and appearance that project a positive company image.
Be capable of performing all job classifications under the Assistant Manager’s supervision.