Store Assistant Mgr CC NE, CA Job 466.26

Dunn-Edwards Paints•Sacramento, CA

About The Position

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs store team members to support efficient store operations and excellent customer service. The position includes subordinate supervisors and oversight of store functions that may include Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving). The role requires availability for opening or closing shifts any day of the week. Opening shifts may begin as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location, and some locations are open seven days per week. The position offers an opportunity for advancement.

Requirements

  • At least 2 years of experience dealing directly with customers in a sales and service environment is stated as ideal.
  • Ability to read, write, and communicate in English.
  • Excellent verbal and written communication skills.
  • Ability to read, analyze, and interpret professional publications.
  • Ability to produce reports, present information effectively, and respond to questions from individuals and groups.
  • Availability to work opening or closing shifts any day of the week.

Nice To Haves

  • Bachelor’s degree preferred.
  • Recent paint store or construction-related retail management experience is a plus.
  • Bilingual ability is a plus.

Responsibilities

  • Assign job duties to team members and direct their work.
  • Train store team members in their duties and in providing excellent customer service.
  • Rank team members’ performance.
  • Administer the store safety program.
  • Manage the store part-time recruiting project.
  • Report procedure or policy violations to the Store Manager and take appropriate corrective measures.
  • Maintain professional store appearance, including product displays.
  • Handle customer complaints.
  • Meet weekly with the management team to discuss and address operational issues.
  • Perform banking operations.
  • Maintain a standard of dress and appearance that projects a positive company image.
  • Perform all job classifications under the position’s supervision.
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