Part-Time Storage Manager

Atomic Storage Group•Cedar Rapids, IA
•$18 - $20

About The Position

The Part-Time Storage Manager helps keep a self-storage property running smoothly by providing customer service, supporting sales, and handling day-to-day operations. The role calls for an organized, dependable, proactive person who can work independently, solve problems, and take ownership of their work without constant supervision. Responsibilities include assisting customers by phone and in person, giving property tours, helping customers select storage solutions, collecting payments, maintaining records, resolving concerns, and supporting property operations. The manager also walks the property to check that it is clean, safe, and well-maintained, and performs light maintenance and general upkeep. The position includes indoor office work and outdoor property responsibilities in varying weather conditions. It involves regular communication with customers, vendors, and team members, and frequent use of computers, office equipment, locks, gates, and basic tools. Employees may sit, stand, walk, bend, reach, and occasionally lift or move up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Positive, professional, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work independently and stay organized.
  • Basic computer and administrative skills.
  • Ability to lift up to 50 pounds and work indoors and outdoors as needed.
  • Must pass a background check prior to hire.
  • Must be legally authorized to work in the United States.
  • Reliable transportation required.

Nice To Haves

  • Customer service, sales, retail, hospitality, or property management experience is a plus, but not required.
  • Positive attitude and strong work ethic.
  • Comfort working independently and managing priorities.
  • Reliability, organization, and a proactive approach.
  • Ability to work well with people without sounding scripted or pushy.
  • Ability to stay calm, flexible, and solution-oriented when issues arise.

Responsibilities

  • Take ownership of assigned work and help keep day-to-day operations running smoothly.
  • Collect payments accurately and maintain records in accordance with company policies.
  • Handle responsibilities independently and follow through without constant reminders.
  • Support overall property operations and assist where needed.
  • Answer incoming calls professionally and make customers feel welcomed and informed.
  • Provide property tours and help customers find the right storage solution.
  • Resolve customer concerns professionally, patiently, and with common sense.
  • Communicate clearly with customers, coworkers, and management.
  • Walk the property daily to ensure the facility is clean, safe, and well-maintained.
  • Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
  • Open and close storage unit doors and assist with general property upkeep.
  • Help maintain a welcoming property appearance.
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