Part-Time Storage Manager

Atomic Storage Group•Fort Wayne, IN

About The Position

The Part-Time Storage Manager helps keep a self-storage property running smoothly by providing customer service, supporting sales, handling day-to-day operations, and maintaining the facility. The role calls for an organized, dependable, proactive person who can work independently, manage priorities, solve problems, and communicate effectively with customers, coworkers, and management. The position involves collecting payments and maintaining records, answering calls, giving property tours, helping customers choose storage solutions, and resolving concerns. It also includes daily property walks and light maintenance, such as sweeping, mopping, changing light bulbs, cleaning units, opening and closing storage unit doors, and general property upkeep. Work takes place indoors in an office and outdoors around the property, in varying weather conditions. The role involves frequent use of computers, office equipment, locks, gates, and basic tools, as well as sitting, standing, walking, bending, reaching, and occasionally lifting or moving up to 50 pounds. Employees must be legally authorized to work in the United States, have reliable transportation, and pass a background check before hire.

Requirements

Positive, professional, customer-focused attitude and strong work ethic.
Strong communication and interpersonal skills.
Ability to work independently, stay organized, and manage priorities.
Basic computer and administrative skills.
Ability to lift up to 50 pounds and work indoors and outdoors as needed.
Must pass a background check prior to hire.
Must be legally authorized to work in the United States.
Reliable transportation required.

Nice To Haves

Customer service, sales, retail, hospitality, or property management experience is a plus, but not required.

Responsibilities

Take ownership of assigned work and help keep day-to-day operations running smoothly.
Collect payments accurately and maintain records in accordance with company policies.
Handle responsibilities independently and follow through without constant reminders.
Support overall property operations and assist where needed.
Answer incoming calls professionally and help customers feel welcomed and informed.
Provide property tours and help customers find the right storage solution.
Resolve customer concerns with professionalism, patience, and sound judgment.
Communicate clearly with customers, coworkers, and management.
Walk the property daily to ensure the facility is clean, safe, and well-maintained.
Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
Open and close storage unit doors and assist with general property upkeep.
Help maintain a welcoming property appearance.