Part-Time Storage Manager

Atomic Storage Group•Cedar Rapids, IA

About The Position

The Part-Time Storage Manager helps keep the self-storage property running smoothly while providing helpful, professional customer service. The role balances customer interaction, sales support, administrative tasks, and day-to-day property operations. The manager is expected to take ownership, work independently, follow through, and help customers find suitable storage solutions without being pushy. The position includes collecting payments and maintaining records, answering calls, giving property tours, resolving customer concerns, and communicating with customers, coworkers, and management. It also involves daily property walks, keeping the facility clean and safe, performing light maintenance, opening and closing storage unit doors, and assisting with general property upkeep. Work includes indoor office tasks and outdoor property responsibilities in varying weather conditions. The role requires frequent computer and office-equipment use, communication with customers and team members, and use of locks, gates, and basic tools. Employees may sit, stand, walk, bend, reach, and occasionally lift or move up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Positive, professional, customer-focused attitude and strong work ethic.
Strong communication and interpersonal skills.
Ability to work independently, stay organized, and manage priorities.
Basic computer and administrative skills.
Ability to lift up to 50 pounds and work indoors and outdoors as needed.
Must pass a background check prior to hire.
Must be legally authorized to work in the United States.
Reliable transportation is required.

Nice To Haves

Customer service, sales, retail, hospitality, or property management experience is a plus, but not required.

Responsibilities

Take ownership of assigned work and help keep day-to-day property operations running smoothly.
Collect payments accurately and maintain records in accordance with company policies.
Work independently, follow through on responsibilities, and assist with property operations where needed.
Answer incoming calls professionally and provide customers with helpful information.
Give property tours and help customers find an appropriate storage solution.
Resolve customer concerns with professionalism, patience, and practical judgment.
Communicate clearly with customers, coworkers, and management.
Walk the property daily to help ensure the facility is clean, safe, and well-maintained.
Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
Open and close storage unit doors and assist with general property upkeep.