Part-Time Storage Manager
About The Position
The Part-Time Storage Manager helps keep a self-storage property running smoothly by providing customer service, supporting sales, and handling day-to-day operations. The role requires taking ownership, working independently, communicating clearly, and solving problems while treating customers professionally and without being pushy. Responsibilities include collecting payments and maintaining records, answering calls, giving property tours, helping customers find suitable storage, resolving concerns, and supporting property operations. The manager also walks the property to check cleanliness, safety, and upkeep; performs light maintenance and cleaning; opens and closes storage unit doors; and helps maintain the property's appearance. The position includes both indoor office work and outdoor property responsibilities in varying weather. It involves regular communication, frequent computer and office-equipment use, and use of locks, gates, and basic tools. Employees may sit, stand, walk, bend, reach, and occasionally lift or move up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities. The employer is committed to valuing different backgrounds, experiences, and perspectives and making employment decisions based on qualifications, merit, business needs, and job-related factors.
Requirements
- Positive, professional, and customer-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work independently and stay organized.
- Basic computer and administrative skills.
- Ability to lift up to 50 pounds and work indoors and outdoors as needed.
- Must pass a background check prior to hire.
- Must be legally authorized to work in the United States.
- Reliable transportation required.
Nice To Haves
- Customer service, sales, retail, hospitality, or property management experience is a plus but is not required.
- Positive attitude and strong work ethic.
- Comfort working independently and managing priorities.
- Reliability, organization, and proactivity.
- Ability to work well with people without sounding scripted or pushy.
- Ability to stay calm, flexible, and solution-oriented when issues arise.
Responsibilities
- Take ownership of work and help keep day-to-day operations running smoothly.
- Collect payments accurately and maintain records in accordance with company policies.
- Handle responsibilities independently and follow through without constant reminders.
- Support overall property operations and assist where needed.
- Answer incoming calls professionally and help customers feel welcomed and informed.
- Provide property tours and assist customers in finding the right storage solution.
- Resolve customer concerns professionally, patiently, and with common sense.
- Communicate clearly with customers, coworkers, and management.
- Walk the property daily to ensure the facility is clean, safe, and well-maintained.
- Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
- Open and close storage unit doors and assist with general property upkeep.
- Help maintain an appealing property appearance.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
