Storage Buy Specialist

Floor & Decor • Brooklyn, NY

1d

About The Position

This position is responsible for calling storage buy customers and managing the customer storage audit process. The specialist obtains the information needed to manage storage buy orders, monitors orders to ensure delivery within the 14-day window, conducts storage buy audits, and delivers customer orders in the POS system. The role also includes customer telephone support and other duties as directed by management.

The position works in an environment where employees are frequently exposed to a warehouse setting and moving vehicles. Noise levels are typically moderate to noisy. Physical duties include lifting, carrying, pushing, pulling, handling objects, and frequently standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Store and pickup hours vary by day; the posting does not specify the employee’s individual schedule.

Floor & Decor offers bonus and career advancement opportunities, financial programs, insurance plans subject to eligibility, and time-off benefits for eligible associates.

Requirements

• At least one year of retail sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Ability to work independently and effectively in a fast-paced environment.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to move objects.
• Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequent use of hands and fingers to handle or feel objects.

Responsibilities

• Obtain the customer information needed to properly manage storage buy orders.
• Manage storage buy orders to ensure orders are delivered within the 14-day window.
• Conduct daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy, according to the Storage Buy Audit SOP.
• Deliver customer storage buy orders in POS.
• Act and work consistently with the company’s core values.
• Comply with the company’s safety standard operating procedures for lifting practices.
• Answer the telephone according to established guidelines.
• Perform other related duties as directed by management.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed