Storage Buy Specialist

Floor & Decor•Wilmington, NC

About The Position

The Storage Buy Specialist calls storage buy customers and manages the customer storage audit process. The role obtains customer information needed to manage storage buy orders, monitors orders to ensure delivery within the 14-day window, performs storage buy audits, and delivers customer storage buy orders in the POS. The position also requires telephone service, compliance with company values and safety procedures, and completion of other duties assigned by management. The position is available full-time or part-time. Work takes place in an environment where employees are frequently exposed to a warehouse setting and moving vehicles, with noise typically ranging from moderate to noisy. Physical demands include lifting, carrying, pushing, pulling, or otherwise moving objects, as well as frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. The stated base pay starts at $15.00 per hour, with higher starting pay available based on experience. Benefits and rewards include bonus and career advancement opportunities; financial programs; insurance plans subject to eligibility; and paid time off for eligible associates.

Requirements

  • At least one year of retail sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills and the ability to work with all levels of store management and store associates.
  • Strong computer skills and internet project coordination experience.
  • Ability to work independently as a self-starter in a fast-paced environment.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to move objects.
  • Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequent use of hands and fingers to handle or feel.

Responsibilities

  • Obtain the customer information required to manage storage buy orders.
  • Manage storage buy orders to ensure they are delivered within the 14-day window.
  • Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy, in accordance with the Storage Buy Audit SOP.
  • Deliver customer storage buy orders in the POS.
  • Act and work in a manner consistent with the company’s core values.
  • Comply with company safety standard operating procedures for lifting practices.
  • Answer the telephone according to established guidelines.
  • Perform other related duties as directed by management.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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