(USA) Stocking 2 Coach

Walmart•Indianapolis, IN
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops store teams, models exceptional customer service, and drives the financial performance and sales of a designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and action plans to mitigate shrink and achieve sales and profit goals. The coach hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; supports a sense of belonging; and develops qualified associates to meet staffing needs. The role coordinates work and initiatives with key stakeholders, measures progress against objectives, identifies improvement opportunities, and promotes adaptability and continuous learning. The position ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. It also models Walmart's leadership expectations: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The role is based at Walmart's Indianapolis, Indiana location. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based or complexity-based pay differentials.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete and pass required job trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to teams through store tours, active listening, and collaboration with associates at all levels.
  • Communicate store operations, merchandising, business initiatives, company direction, and expectations; lead company change efforts and guide teams in implementing business solutions.
  • Model and support exceptional customer service by following the One Best Way service model, supporting customer service initiatives and community outreach, resolving customer needs and complaints, and correcting service deficiencies.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate objectives, measure results, address improvement opportunities, and promote continuous learning.
  • Ensure compliance with company policies and procedures, support the Open Door Policy, and guide associates in applying company values, ethics, and standards.
  • Build high-performing teams, foster belonging, develop and retain talent, and promote collaboration and effective communication.
  • Use data and analysis to make decisions, balance priorities, pursue continuous improvement, and encourage adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefits, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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