(USA) Stocking 1 Coach, Non-Complex, Management

Walmart•Roanoke, AL
•$65,000 - $100,000•Onsite

About The Position

The Stocking 1 Coach leads and develops associates and oversees store-area operations, customer service, merchandising, inventory flow, and financial performance. The role provides direction, training, feedback, recognition, and development opportunities to associates, while setting expectations and fostering a workplace where people feel respected and included. It also coordinates business activities with stakeholders, supports company initiatives and change, and ensures company policies, procedures, values, and standards of ethics and integrity are followed. The position is based at 4180 US HWY 431, Roanoke, Alabama. Walmart states an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses. Some positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential where applicable. Walmart describes its culture and expectations through Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The role supports Walmart’s goal of becoming a regenerative company, including creating a sense of belonging, eliminating waste, and participating in local giving.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, mentor, and develop associates; assign duties, set clear expectations, recognize contributions, and support staffing needs.
  • Tour stores and provide associate feedback using Tour to Teach; communicate and collaborate with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction.
  • Lead company change efforts and provide guidance to implement business solutions and achieve business objectives.
  • Model and promote exceptional customer service by following the One Best Way service model and supporting customer-service initiatives, including community outreach programs.
  • Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and lead process improvements that support a high-quality customer experience.
  • Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement action plans to mitigate shrink and achieve sales and profit goals.
  • Build and maintain relationships with key stakeholders, support plans and initiatives, set and communicate goals, measure progress, promote accountability, identify improvement opportunities, and encourage continuous learning.
  • Ensure compliance with company policies and procedures; support the company mission, values, and standards of ethics and integrity, including use of the Open Door Policy.
  • Build collaborative, high-performing teams; foster belonging, develop and retain talent, communicate effectively, and recognize associates’ contributions.
  • Make customer-focused, data-informed decisions that balance short- and long-term priorities; drive continuous improvement and support the adoption of new technologies and skills.
  • Complete required job-related training and assessments. For applicable facilities, complete firearms-specific background checks and training or meet state certificate requirements.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit: Walmart pays tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, with amounts depending on job classification and length of employment.
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