(USA) Stocking 1 Coach, Non-Complex, Management

Walmart • Devils Lake, ND

25d • Onsite

About The Position

The Stocking 1 Coach leads and develops teams, supports store operations, and drives customer service, financial performance, and sales in a designated store area. The role includes coaching associates through training, store tours, feedback, and clear expectations, while communicating and implementing business initiatives, merchandising plans, and company direction.

The Coach models exceptional customer service and helps resolve customer needs, complaints, and issues. They review profit and loss statements, assist with budgeting and forecasting, control expenses, monitor merchandise presentation and inventory flow, oversee operational processes, and implement plans to reduce shrink and achieve sales and profit goals.

The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It also coordinates work with stakeholders, measures progress against objectives, identifies improvement opportunities, ensures compliance with company policies, and supports Walmart’s values and standards of ethics and integrity.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams by training, listening to associates, conducting store tours, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and demonstrate customer service standards, support customer service initiatives, and ensure customer needs, complaints, and issues are resolved.
• Develop and implement action plans to correct service deficiencies and improve the customer experience.
• Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties and set clear expectations.
• Promote a sense of belonging and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
• Set and communicate goals, measure progress and accountability, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company mission, values, and ethics standards.
• Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree