Stocker - Retail Stocker

SPECS FAMILY PARTNERS LTD•Dallas, TX

About The Position

Stockers provide extraordinary shopping experiences by helping guests find stocked, in-date products and by maintaining store merchandise and work areas. The role includes stocking and facing products, checking for expired items, keeping the sales floor, coolers, freezer, deli case, registers, restrooms, and parking lot clean and orderly, and assisting guests with questions, purchases, and carry-outs. Stockers may also operate a cash register, suggest add-on items, help with inventory, and carry out management directives. The position requires dependable attendance, teamwork, attention to detail, time management, and the ability to work in a fast-paced environment. Employees must be over 21 to work at Spec's and must maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit may be required in some cases. The TABC course is paid for up to three hours, with the stated course cost deducted from the employee's paycheck. The position is full-time, typically 35 hours per week. Employees must be available to work any shift on Friday or Saturday and be available for at least 80% of all shifts each week. Scheduling depends on business needs. The role has no supervisory responsibilities.

Requirements

Must be over 21 years of age to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and calculate discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, and able to work independently with a strong work ethic.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions.
Must meet the physical demands of the role, including regularly standing, walking, bending, reaching, handling, and lifting up to 50 pounds; occasionally lifting 100 pounds or more with proper techniques and tools; and regularly pushing or pulling 50 to 100 pounds or more.
Must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week; schedules may vary based on business needs.
Attendance and timeliness are required.

Nice To Haves

Retail stocking experience.
High school diploma or GED.
Bilingual skills.

Responsibilities

Know and demonstrate the company mission statement and core values, and maintain the required uniform standard during work hours.
Greet guests in a friendly, helpful manner and prioritize guest service.
Empty shopping carts onto register lanes as needed and keep register bags stocked.
Stock, face, and dust shelves and review products for expiration dates; stock coolers, freezer, and deli case as assigned.
Remove sales-floor cases and boxes, break down discarded boxes, and keep boxes used for repacking organized.
Clean broken items and spills promptly; sweep and mop floors, using wet-floor signs when needed.
Keep the parking lot free of refuse, gather shopping carts, empty trash receptacles, and clean and stock bathrooms.
Use proper lifting techniques and follow company and OSHA safety regulations.
Load keg orders using a keg lift when available and seek assistance as needed.
Answer guest questions, provide information, courteously address complaints when appropriate, and suggest add-on items.
Operate a cash register when business needs require it and carry or dolly merchandise out at guest request.
Avoid coworker conversations when guests are present and avoid using a personal cell phone on the sales floor.
Prepare assigned areas for inventory and assist with inventory as needed.
Carry out management directives and other assigned projects efficiently, with care and attention to detail.
Practice teamwork, prioritize tasks, manage time and stress, and maintain required attendance and punctuality.