Stocker - Retail Stocker

SPECS FAMILY PARTNERS LTD•Sachse, TX

9d•Onsite

About The Position

Stockers provide extraordinary shopping experiences for guests by keeping products stocked and in date, maintaining clean and organized areas, and assisting guests. The role includes stocking and facing merchandise, removing and breaking down boxes, cleaning floors and restrooms, maintaining shopping carts and trash receptacles, and helping with inventory. Stockers answer guest questions, may resolve complaints, suggest add-on items, carry merchandise, and may operate a cash register as business requires. They follow management directives, safety requirements, and company standards for guest service and teamwork. This is a full-time position, typically scheduled for 35 hours per week. Employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Scheduling varies according to business needs. The work involves regular standing, walking, bending, reaching, lifting and carrying, as well as pushing or pulling heavy loads. Employees may be exposed to outdoor weather conditions; noise is usually moderate. The company describes the environment as fun and positive.

Requirements

Must be over 21 years of age to work at Spec's, as required by state law.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Able to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Able to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Able to apply common-sense understanding to written, oral, or diagram-form instructions.
Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, self-starting, and able to complete assignments promptly.
Able to manage stress in a fast-paced environment, prioritize tasks, and work cooperatively with others.
Must meet physical demands, including regularly standing, walking, bending, reaching, lifting and moving up to 50 pounds, occasionally lifting 100 pounds or more, and regularly pushing or pulling 50 to 100 pounds or more.
Must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week; attendance and timeliness are required.
Must be able to work in accordance with a schedule set by management; working outside scheduled hours requires District Manager approval.

Nice To Haves

Retail stocking experience.
High school diploma or GED.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain uniform standards.
Greet and assist guests, answer questions, provide information, and courteously address complaints when needed.
Stock, face, and dust shelves and review products for out-of-date items; stock coolers, freezers, and deli cases as assigned.
Remove sales-floor cases and boxes, break down and dispose of boxes not needed for store use, and keep repacking boxes organized.
Clean up broken items and spills promptly; sweep and mop floors and use Wet Floor signs as needed.
Keep the parking lot free of refuse and gather shopping carts regularly.
Empty store and outdoor trash receptacles as needed; clean and stock bathrooms; keep register bags stocked.
Use proper lifting techniques and follow company and OSHA safety regulations.
Load keg orders using a keg lift when available and seek assistance as needed.
Carry out or dolly out merchandise at guests' request; accept but do not request tips.
Suggestively sell add-on items and operate a cash register when business requires.
Prepare assigned areas for inventory and assist with inventory when needed.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Carry out management directives efficiently and complete other assigned projects.
Fulfill duties carefully, cooperate with the team, prioritize tasks, manage time and stress, and maintain attendance and punctuality.