Stocker - Retail Stocker

SPECS FAMILY PARTNERS LTD•Schertz, TX

2d•Onsite

About The Position

The Stocker provides extraordinary shopping experiences by helping guests find stocked, in-date products and maintaining store and surrounding areas. The role includes stocking and facing merchandise, checking dates, cleaning and organizing sales and back-of-house areas, gathering carts, maintaining restrooms and registers, and assisting guests with questions, purchases, and carry-outs. Stockers may operate a cash register, help resolve guest complaints, suggest add-on items, and assist with inventory as needed. The position has no supervisory responsibilities. Employees are expected to follow company and OSHA safety requirements, management directives, attendance and scheduling requirements, and company standards for guest service and teamwork. Full-time is typically 35 hours per week. Employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Scheduling is based on business needs.

Requirements

Must be over 21 years of age to work at Spec's, as required by state law.
Must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required.
Ability to read, comprehend, and write simple instructions or memos, and to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to use common-sense reasoning to carry out written, oral, or diagrammed instructions.
Must be responsible, reliable, and committed to providing extraordinary service; patience, friendliness, and an outgoing personality are needed.
Must be a self-starter with a strong work ethic who completes assignments promptly and looks for the next task.
Must be available for any shift on Friday or Saturday and for at least 80% of shifts each week.
Must meet the physical demands of the role, including regularly standing, walking, bending, climbing or balancing, reaching, handling, lifting, and pushing or pulling.
Must be able to lift or move up to 50 pounds regularly and up to 100 pounds or more occasionally, and push or pull 50 to 100 pounds or more regularly, using proper techniques and tools.
Must have the vision abilities required for close and distance vision, depth perception, and adjusting focus.
Must be able to attend work physically according to a management-created schedule that may vary with business needs.

Nice To Haves

Retail stocking experience.
High school diploma or general education degree (GED).
Bilingual skills.

Responsibilities

Know and actively demonstrate the company mission statement and core values.
Maintain the required uniform standard during all working hours.
Greet guests in a helpful and friendly manner and prioritize their needs.
Empty shopping carts onto register lanes as needed.
Stock and face shelves, dust products, and check for out-of-date items.
Stock coolers, freezers, and deli cases as assigned.
Remove unorganized cases and boxes from the sales floor and dispose of boxes not used by the store.
Organize and maintain boxes used for repacking.
Clean broken items and spills promptly; mop when necessary and place wet-floor signs.
Sweep and mop floors; keep the parking lot free of refuse.
Gather shopping carts from the parking lot regularly.
Empty indoor and outdoor trash receptacles as needed.
Keep bathrooms clean and stocked, and keep register bags stocked.
Use proper lifting techniques and follow company and OSHA safety regulations.
Load keg orders using a keg lift when available and seek assistance as needed.
Answer guest questions, provide information, and resolve complaints courteously when appropriate.
Suggest add-on items to guests.
Run a cash register when business needs require it.
Carry or dolly merchandise out at a guest's request; accept tips if offered but never request them.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Prepare assigned areas for inventory and assist with inventory as needed.
Carry out management directives and complete other assigned projects.
Complete responsibilities carefully and with attention to detail; work cooperatively, prioritize tasks, and manage time and stress in a fast-paced environment.
Maintain required attendance and timeliness and follow the management-set work schedule.