About The Position

The Stocker / Receiver supports warehouse operations at Berkshire Farms Market at Boston Logan Airport by providing courteous, efficient service to customers and team members while maintaining accurate inventory control and distribution. The role requires following Paradies Lagardère’s TRIFIC values—Trust, Respect, Integrity, First-Class, Innovation, and Commitment—and complying with company, airport, health, safety, food-safety, and security requirements. The associate receives and processes merchandise, performs inventory transactions and counts, maintains stock security and warehouse cleanliness, and reports or escalates discrepancies and inventory issues. The role also involves collaborating with management, vendors, airport staff, and team members; completing required process documentation; and adapting to changing priorities in a demanding, team-oriented environment. Work may involve various shifts, including nights, holidays, and weekends, and requires physical activity such as lifting, standing, bending, reaching, climbing, and walking.

Requirements

  • High school diploma or GED.
  • At least one year of food and beverage or retail warehouse and/or customer service experience.
  • ServSafe Food Handlers certification or equivalent, when required by the brand and applicable jurisdictions.
  • Ability to prioritize and handle several projects or tasks at once.
  • Ability to take direction and collaborate in a team environment.
  • Ability to work in a high-energy, demanding environment.
  • Math skills to calculate costs, make change, and verify invoices.
  • Effective communication skills and ability to work independently and with team members.
  • Ability to work unsupervised for extended periods and exercise good judgment with customers and peers.
  • Ability to work various shifts in a team-oriented 7/365 environment, potentially including nights, holidays, and weekends.
  • Excellent customer-service skills and effective communication in English.
  • Strong self-motivation, leadership, organizational, and interpersonal skills.
  • Ability to adapt to changing priorities and unexpected situations.
  • Proficiency in reading, writing, and mathematics in English.
  • Ability to lift at least 50 pounds and perform essential functions including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
  • Ability to stand for long periods and work in environments with varying temperatures.

Responsibilities

  • Provide courteous, friendly, efficient, first-class service to customers, business partners, and peers.
  • Maintain a professional company image by following grooming and uniform guidelines, including wearing slip-resistant shoes.
  • Communicate and partner with the General Manager, vendors, and airport staff to ensure compliance with rules for deliveries and merchandise movement throughout the airport platform.
  • Support customer service through efficient inventory control and distribution processes.
  • Use company-issued tools and resources appropriately and follow workplace security practices.
  • Build and maintain positive working relationships with fellow associates.
  • Maintain a safe, clean, and orderly warehouse in compliance with health and safety, housekeeping, and maintenance standards.
  • Accurately conduct receiving, cycle counts, product returns, transfers, and other transactions using handheld or company equipment.
  • Complete required process controls and paperwork accurately and efficiently.
  • Apply stock-security procedures consistently.
  • Resolve inventory-control issues and escalate them when necessary.
  • Identify and report discrepancies to management according to defined processes.
  • Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
  • Follow the First In, First Out process.
  • Manage time effectively and perform other duties as assigned.
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