Seasonal Stock Associate - UGG

Deckers Brands•Wrentham, MA

22h

About The Position

At UGG, a division of Deckers Brands, the Stock Associate helps bring the brand to life by supporting store operations and customer experiences. The role organizes inventory and maintains safe, efficient stock areas while partnering closely with the Stock Lead to receive and merchandise products so customers can find the items they want. The Stock Associate receives, stores, picks, counts, and distributes products and materials to meet store needs. The role verifies shipments, addresses discrepancies to keep inventory accurate, and helps assemble, pack, and ship merchandise transfers between retail locations or distribution centers. The Stock Associate follows stock processes and policies, keeps the stockroom orderly, applies safety and security measures, and handles damaged or mismatched merchandise according to company standards. The position also supports the sales floor by replenishing and displaying products in accordance with Visual Merchandising standards. When assisting customers, the Stock Associate greets them, directs them to products and store areas, answers questions, and shares product knowledge. The role calls for a positive, professional approach with customers and colleagues, teamwork, and punctual attendance. The posted target salary is $17.50; individual pay may vary based on location and job-related factors.

Requirements

High school diploma.
Excellent verbal and written communication skills and the ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Proficiency with Microsoft Office tools and applications.
Valid driver’s license.
Ability to provide strong customer service, communicate effectively, multitask in a fast-paced environment, and respond professionally to problems.

Nice To Haves

One to two years of retail store management experience is preferred.

Responsibilities

Receive, store, pick, count, and distribute products and materials to meet store needs.
Receive and verify shipments and address discrepancies to maintain accurate inventory counts.
Help assemble, pack, and ship merchandise transfers between retail locations or distribution centers.
Follow stock processes and policies, maintain an orderly stockroom, and observe safety and security measures to deter theft.
Control damaged merchandise and mismatched inventory according to company standards.
Replenish and display products on the sales floor according to Visual Merchandising standards.
Greet customers, direct them to products and store areas, answer questions, and provide current product knowledge.
Maintain a positive and cheerful attitude with customers and team members, and promote the store and brand image.
Work cooperatively with the team to achieve business goals.
Report to work on time and notify the Store Manager in advance when late or absent.
Escalate special customer requests regarding products or services to management.