Stock Associate PT 20-29 hours

Samsonite•Orlando, FL

About The Position

The Stock Associate supports a client experience that reflects TUMI’s brand ethos while building client relationships and helping drive sales through outstanding service, stockroom organization, and inventory controls. The role supports sales and KPI goals, processes shipments and inventory, maintains an organized stockroom, replenishes merchandise on the sales floor, and helps ensure the store follows visual guidelines. The position calls for a collaborative, adaptable team member with an understanding of or passion for luxury, travel, fashion, and lifestyle markets. The retail environment offers growth opportunities over time.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value collaboration and be open to feedback.
  • Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Have flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Demonstrate integrity and the ability to lead by example.
  • Have strong time-management skills.

Nice To Haves

  • Sales and client experience in the luxury market.

Responsibilities

  • Support the team in meeting and exceeding individual and store goals for personal sales and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • Show initiative, plan and prioritize work, take responsibility for performance, complete assigned tasks, and meet deadlines.
  • Process incoming shipments, transfers, returns to vendor (RTVs), and repairs in a timely manner.
  • Verify delivery quantities against packing slips and report discrepancies daily or weekly.
  • Maintain stockroom organization and cleanliness, monitor inventory levels, and replenish merchandise on the sales floor daily.
  • Participate in formal bi-annual or annual inventory audits and maintain an up-to-date list of offsite inventory when applicable.
  • Review product reports weekly or monthly and partner with the manager weekly on inventory and supply needs.
  • Follow company policies and procedures, manage personal timecards for payroll accuracy, and maintain TUMI University training.
  • Communicate effectively in writing and verbally with managers, peers, and the team; act ethically, collaborate, adapt to change, and help deescalate situations.
  • Ensure the store follows visual guidelines and directives, and prepare for and participate in floor moves and promotion changes.
  • Help provide a consistent, superior client experience.

Benefits

  • Career pathing
  • Work-life balance
  • Training
  • Paid time off
  • Employee discount
  • Employee Assistance Program (EAP)
  • 401(k) with a company match
  • Potential eligibility to participate in the quarterly sales bonus program, subject to store performance and possible proration
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