Stewarding Supervisor

Sandestin Investments LLC•Miramar Beach, FL

About The Position

The Stewarding Supervisor/Dishwashing Supervisor at Sandestin Golf & Beach Resort oversees the stewarding department and ensures clean, efficient dishwashing operations. The role supervises and trains the stewarding team, manages inventory and supplies, maintains cleanliness and sanitation standards, and coordinates with other departments to support resort operations. It requires strong leadership, organizational skills, attention to detail, and the ability to work in a fast-paced environment. The position involves working indoors and outdoors, with indoor temperatures controlled by environmental systems and outdoor temperatures determined by the weather. The role may require evening, weekend, and holiday work based on resort operations.

Requirements

High school diploma or equivalent.
Previous supervisory experience, preferably in stewarding or dishwashing within a hotel or resort.
Knowledge of dishwashing techniques, sanitation procedures, and health and safety regulations.
Familiarity with operating and maintaining dishwashing equipment.
Strong leadership and team management skills.
Effective verbal and written communication and interpersonal abilities.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Ability to work evenings, weekends, and holidays as required by resort operations.
Ability to speak, read, write, and understand the primary language(s) used in the workplace.
Knowledge of Microsoft Excel, Word, and Outlook.
Ability to apply common-sense understanding to instructions in written, oral, or diagram form and resolve problems involving several concrete variables in standardized situations, when required.
Ability to stand and maintain well-paced mobility for up to five hours at a time, maneuver between simultaneous functions, lift 25–50 pounds as needed, and occasionally push or pull carts and equipment weighing up to 100 pounds.
Ability to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity, including near vision and depth perception; manual dexterity to operate necessary equipment.

Nice To Haves

Additional relevant certifications or education.

Responsibilities

Supervise, guide, and assign duties to dishwashers, stewards, and other support staff to maintain effective coverage and workflow.
Train new team members in dishwashing techniques, sanitation procedures, and resort policies; conduct performance evaluations, provide feedback, and address performance or behavior issues.
Oversee and participate in dishwashing activities, ensuring dishes, utensils, glassware, and equipment are clean and sanitary.
Monitor dishwashing operations to maintain a steady supply of clean items and minimize wait times for kitchen and banquet staff.
Ensure compliance with health and safety regulations, chemical-handling requirements, equipment maintenance practices, and sanitation standards.
Troubleshoot dishwashing equipment malfunctions and coordinate repairs or maintenance.
Maintain inventory of cleaning supplies, chemicals, and equipment; monitor stock, place replenishment orders, and coordinate with suppliers.
Conduct inventory audits, prevent loss or misuse of supplies, and establish efficient storage and organization systems.
Coordinate with culinary, banquets, housekeeping, and other departments to support smooth operations and timely supply of clean dishes and utensils.
Communicate with supervisors, team members, and resort staff to address concerns, resolve issues, and support guest satisfaction.
Participate in meetings and provide input on operational improvements, staffing needs, and departmental goals.
Encourage teamwork, maintain open communication, and foster a positive work environment.
Inspect dishwashing areas, storage spaces, and equipment for cleanliness, organization, and compliance with sanitation standards.
Implement corrective actions and follow up on deficiencies or non-compliance; monitor processes and implement improvements and best practices.
Uphold the resort’s standards for service, cleanliness, and guest satisfaction.
Use Microsoft Excel, Word, and Outlook, and communicate in the primary workplace language.