Stewarding Supervisor

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

3d • Onsite

About The Position

The Stewarding Supervisor oversees the daily operations of the stewarding department, ensuring cleanliness, sanitation, and efficiency in all back-of-house areas. The role manages stewarding staff, maintains kitchen equipment, monitors supplies, and ensures compliance with health and safety regulations. The position is in the Culinary department and reports to the Sous Chef and Executive Chef.

The role is with Naples Grande Beach Resort, a Northwood Hospitality property in Naples, Florida. The supervisor works with kitchen staff, management, and other departments to support efficient operations and meet the culinary team's needs.

Requirements

• Previous experience in a supervisory role within a hotel or restaurant setting.
• Knowledge of sanitation and food safety regulations.
• Strong leadership and organizational skills.
• Ability to work effectively under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Physical ability to lift heavy objects and stand for extended periods.

Responsibilities

• Recruit, hire, train, and develop stewarding staff.
• Assign staff tasks and schedules to ensure efficient workflow.
• Monitor staff performance and provide feedback and coaching.
• Address employee concerns and resolve conflicts promptly.
• Ensure kitchen areas, equipment, and utensils are cleaned and sanitized to high standards.
• Maintain a clean and organized workspace and enforce sanitation procedures.
• Monitor chemical usage and storage for compliance with safety regulations.
• Inspect and maintain kitchen equipment, including dishwashers, ovens, and refrigeration units.
• Coordinate equipment repairs and maintenance with engineering or maintenance departments.
• Ensure equipment is used and cared for properly to prevent damage and accidents.
• Monitor inventory of cleaning supplies, chemicals, and other necessary items; order supplies as needed.
• Control costs and minimize waste.
• Follow health and safety regulations, including OSHA and local guidelines.
• Conduct safety inspections, address hazards, and train staff on safety and emergency response procedures.
• Communicate with kitchen staff, management, and other departments.
• Collaborate with the culinary team to support efficient workflow and meet its needs.
• Provide timely updates on the status of the stewarding department.

Benefits

• Medical, dental, and vision benefits.
• Hotel discounts.
• Paid time off.
• Employee assistance program.
• 401(k).
• Resort Stay Program with stays at other Northwood Hospitality properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed