Steward

Highgate Hotels • Miami, FL

3d • Onsite

About The Position

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of china, glassware, and silverware, while ensuring high sanitation standards. The role supports kitchen staff by cleaning equipment, utensils, and work areas, and by assisting with proper food storage and rotation. The position is based at The Elser Hotel & Residences, a luxury condominium hotel in Downtown Miami.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to communicate effectively verbally and in writing with employees and guests.
• Must be able to listen to, understand, and clarify concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective at anticipating, preventing, identifying, and resolving problems.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to cross-train in other hotel-related areas.
• Must show initiative by anticipating guest or operational needs.
• Must maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
• Must be able to stand for the entire shift.
• Must be able to withstand hot and cold temperature variations.
• Must be capable of heavy work: exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Maintain cleanliness and order in kitchens, the back dock, dumpster area, and utility work areas.
• Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other kitchen equipment.
• Wash pots, pans, and kitchen utensils according to cleanliness and sanitation procedures.
• Vacuum carpeted areas in food and beverage outlets.
• Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
• Inform management when equipment or supplies are in short supply.
• Operate dishwashing equipment and ensure china, glassware, and silverware are thoroughly cleaned and sanitized.
• Return clean china, glassware, and silverware to their proper storage locations while minimizing breakage.
• Handle cleaning chemicals safely.
• Report faulty equipment to management promptly.
• Empty garbage from Food and Beverage areas into the hotel dumpster.
• Know the location and operation of fire extinguishing equipment.
• Practice safe work habits to avoid injury to oneself or others.
• Break down, clean, and reassemble kitchen equipment as needed.
• Follow sanitation standards.
• Assist with restaurant buffet setup and breakdown as required.
• Assist Banquets by supplying china, glassware, and silverware according to business demand.
• Attend required hotel meetings and training.
• Maintain regular attendance and proper personal appearance, including wearing the required uniform and nametag.
• Support productivity, identify problem areas, and help implement solutions.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave, in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave, in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED