Stewarding - Steward
About The Position
The Steward ensures china and glassware are cleaned efficiently and promptly, maintaining an ongoing supply of silverware and dishware for dining venues. The role follows instructions and established guidelines, uses good judgment, and works under immediate supervision with limited prior experience. The Steward supports the casino’s service standards, maintains positive guest relations, keeps work areas clean and sanitary, and collaborates with food service colleagues to help run an efficient operation. The position requires a Tribal Gaming Agency license and flexibility to work any and all shifts.
Requirements
- Ability to speak and understand English.
- Ability to read and interpret English safety rules, instructions, guidelines, operating and maintenance instructions, and policy and procedure manuals.
- Ability to interpret and carry out varied written, oral, or diagrammed instructions using common sense.
- Ability to define problems, collect data, establish facts, and draw valid conclusions relevant to the job duties.
- Use good judgment when providing information to guests and maintain positive guest relations.
- Maintain consistent, regular attendance and conduct responsibilities professionally and ethically.
- Apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Successfully pass applicable auditions or skill testing and a drug screening test.
- Wear black nonslip shoes and clear safety goggles while on duty.
- Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Be flexible to work any and all shifts.
Nice To Haves
- High school diploma or GED equivalent.
- Ability to understand oral and verbal communication using the company’s communication tools, including radios, phones, and email.
Responsibilities
- Scrape, rack, stack, and wash dishware, glassware, silverware, cooking pots, pans, and utensils according to management standards.
- Keep work areas clean and sanitary, remove trash, and assist with health, safety, and sanitation standards.
- Clean and stock plates, silverware, pots, pans, and other supplies.
- Safely clean and sanitize kitchen equipment, including hoods, stoves, countertops, and display cases.
- Maintain positive guest relations, greet guests courteously, resolve complaints, and support guest satisfaction.
- Work as a team with food servers, utilities, cooks, supervisors, and other relevant team members to maintain an efficient operation and high customer-service standards.
- Conduct responsibilities professionally and ethically and maintain regular attendance.
- Follow department performance standards, company policies, procedures, and the Standards of Excellence, Mission, and Vision.
- Perform other duties as assigned by the Steward Supervisor.
Benefits
- The employer describes its benefits as amazing and focused on team members and their families, but does not specify individual benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
