Steward I

HEI Hotels & Resorts•Houston, TX

About The Position

The Steward I assists the Stewarding Supervisor and restaurant outlets with cleaning and organizing food and beverage areas. The role involves sorting, washing, polishing, and storing service ware and cookware, as well as maintaining dishwashing equipment. Physical strength and stamina are important due to the position’s high activity level. The Steward must follow attendance requirements, communicate effectively, and perform other related duties as assigned.

Requirements

  • Knowledge of service ware and how to maintain it to complement the guest experience.
  • Ability to push or pull service carts weighing up to 150 pounds, with or without reasonable accommodation.
  • Ability to transport heavy objects through a crowded room, with or without reasonable accommodation.
  • Ability to grasp, lift, carry, move, or push goods on a hand cart or truck weighing up to 200 pounds, with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Promptly and carefully sort soiled ware for proper processing through dish or pot machines.
  • Wash service ware and return it to designated storage areas.
  • Keep the dish machine clean and filled with water according to hotel standards.
  • Operate a burnishing machine to finish silverware.
  • De-tarnish and polish silver.
  • Clean kettles, tilt skillets, pots, and pans promptly and thoroughly so cooks can continue their work.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability coverage
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
  • Free lunch
  • Discounted parking
  • Travel benefits
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